This Privacy Policy explains how Ebooks Bazar handles information when you use https://ebooksbazar.com, user accounts, digital-book services, wallet features and related payment flows.
This draft should be reviewed against your final business identity, contact details and actual data practices before publication.
1. Information We May Collect
Account information
Name, email address, phone number, password credentials and account status may be processed to create and manage an account.
Profile information
Profile photo and other details you voluntarily add may be processed to provide profile features.
Purchases, wallet and payments
We may maintain purchase records, wallet credits/debits, transaction references, payment identifiers, amounts and payment status. External payment providers may process payment credentials under their own terms.
Publisher information
Publishers may provide information needed for publishing and payout purposes, including payout/bank details where required.
Book activity
Wishlist items, ratings/reviews, reading progress, purchased books and library activity may be processed to provide these features.
Technical information
Security and hosting systems may process IP address, browser/device information, access times, requested pages and technical logs.
2. Why We Use Information
- Account creation, login and authentication.
- Providing access to purchased or authorized books.
- Processing purchases, wallet transactions and publisher accounting.
- Maintaining wishlist, reading progress, ratings and preferences.
- Customer support and issue resolution.
- Fraud prevention, security and abuse detection.
- Website operation, troubleshooting and improvement.
- Compliance with applicable legal and regulatory obligations.
3. Sharing and Service Providers
We may use hosting, email, payment, security and other service providers needed to operate the platform. Information may be disclosed where necessary to provide a requested service, protect the platform, or comply with a lawful requirement.
We do not state that personal information is sold as a product. Third-party providers may have their own privacy notices.
4. Payments
Payments may be processed through providers such as Razorpay. When a payment takes place on a third-party payment page, that provider's terms and privacy practices also apply. Ebooks Bazar may receive transaction information needed to reconcile the payment.
5. Cookies and Sessions
Ebooks Bazar may use cookies, PHP sessions, local storage or similar technologies needed for login, security, preferences and functionality. Disabling required technologies may affect account features.
6. Data Security
We use reasonable technical and organizational measures intended to protect information from unauthorized access, loss, misuse or alteration. No internet service can guarantee absolute security.
7. Data Retention
Information may be retained as reasonably necessary for service delivery, account and transaction records, dispute resolution, fraud prevention and applicable legal, tax or accounting requirements.
8. Your Requests and Choices
Depending on applicable law, users may have rights concerning access, correction, consent withdrawal, grievance redressal and deletion/erasure, subject to lawful exceptions and required record retention.
For a privacy-related request, use the Help & Support page.
9. Children's Information
Ebooks Bazar does not knowingly seek to collect children's personal information in violation of applicable law. If you believe such information was provided improperly, contact support.
10. Third-Party Links
Third-party websites and payment services linked from Ebooks Bazar are governed by their own terms and privacy practices.
11. Changes
We may update this Privacy Policy when our services, technology or legal obligations change. The updated version will be posted on this page.
12. Contact and Grievance Support
For privacy, account, purchase or security questions, use Help & Support. Never send passwords, OTPs, UPI PINs or card PINs through support.